Legal

Privacy Policy

Last updated: 11 June 2026

This Privacy Policy explains how Numedia Productions ("we", "us", "our") collects, uses, and protects information when you visit numedia.pro or engage with our services. We are committed to handling your data transparently and in line with the EU General Data Protection Regulation (GDPR) and Belgian data protection law.

1. Who We Are

Numedia Productions
Brussels, Belgium
Belgian VAT/registration number: BE 1030.762.778
Email: contact@numedia.pro

2. What We Collect

We only collect the minimum information needed to respond to enquiries and deliver our services.

• Contact form submissions: your name, email, phone number (optional), business name, Instagram handle (optional), and the message you send us.
• Cookies and analytics: if you accept cookies, we use Google Analytics 4 to understand how visitors use the site (pages viewed, time on page, country of access). We anonymise IP addresses.
• Hosting logs: our hosting provider (Hostinger) records basic server logs (IP, user agent, timestamp) for security purposes.

3. How We Use Your Information

• To respond to your enquiry and arrange a discovery call.
• To provide our content production services if you engage us.
• To improve the website and understand visitor behaviour (anonymised analytics only).
• To comply with our legal and accounting obligations under Belgian law.

We do not sell your data, share it with third parties for marketing, or use it to send unsolicited email.

4. Cookies

We use a small number of essential and analytics cookies. When you visit the site, a cookie banner asks for your consent before any non-essential cookies are set. You can decline at any time.

• Essential: language preference (stored locally in your browser, no tracking).
• Analytics (optional): Google Analytics 4 with IP anonymisation. You can opt out by declining the cookie banner.

5. How Long We Keep Your Data

• Enquiry data: kept for 24 months from your last contact, then deleted.
• Client records: kept for 7 years after the end of our engagement, as required by Belgian accounting law.
• Analytics: Google Analytics retains aggregated data for 14 months.

6. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to our processing of your data.
• Port your data to another provider.
• Withdraw consent at any time for any processing that relies on consent.
• Lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).

To exercise any of these rights, email us at contact@numedia.pro. We will respond within 30 days.

7. Third-Party Services

We use a small number of trusted third-party providers to run this site and our business:

• Hostinger (hosting) — based in Lithuania, GDPR-compliant.
• Formspree (contact form processing) — based in the US, certified under the EU Data Privacy Framework.
• Google Analytics 4 (anonymised usage statistics) — only if you accept cookies.
• Google Fonts — loaded from Google's CDN for typography.

8. Security

The site is served over HTTPS. Form submissions are encrypted in transit. We follow industry-standard practices to protect your data from unauthorised access. No transmission over the internet is 100% secure, but we work to minimise risk.

9. Changes to This Policy

We may update this policy as our services evolve or as required by law. The "Last updated" date at the top of this page will always reflect the most recent revision. We recommend reviewing this page periodically.

10. Contact

Questions about this policy or how we handle your data? Email contact@numedia.pro and we'll respond within 5 working days.